WePetra Jordan Taxi and Tour Service Privacy Policy

Last Updated: [12/08/2025]

Introduction

WePetra Jordan Taxi and Tour Service (“WePetra,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our:

  • Website (www.wepetra.com)

  • Mobile services

  • Booking platforms

  • Customer support channels

By accessing our services, you consent to the practices described herein.

Data We Collect

2.1 Personal Data

We may collect:

  • Identifiers: Full name, passport details (for tours), email, phone number.

  • Booking Details: Pickup/drop-off locations, travel dates, payment information.

  • Preferences: Special requests (e.g., child seats, accessibility needs).

2.2 Technical Data
  • Device Information: IP address, browser type, operating system.

  • Usage Data: Pages visited, booking flow interactions (via cookies).

2.3 Third-Party Data
  • Payment Processors: Transaction records (card last 4 digits, payment status).

  • Partners: Tour operators or hotels (for package bookings).

How We Use Your Data

PurposeLegal Basis
Process bookings and provide servicesContractual necessity
Send confirmations/updatesLegitimate interest
Improve website/user experienceConsent (for analytics)
Comply with legal obligations (e.g., tax records)Legal requirement
Marketing (with opt-out)Consent

Data Sharing & Disclosure

We only share data with:

  • Drivers/Guides: Necessary trip details (name, pickup time).

  • Payment Gateways: Stripe, PayPal (encrypted transactions).

  • Authorities: If required by Jordanian law (e.g., tourism regulations).

  • Affiliates: Hotels or tour operators (for packaged services).

No sale of data to third parties.

International Data Transfers

  • Data is primarily processed in Jordan.

  • For international clients, booking details may be transferred to your country of residence (with GDPR/CCPA compliance where applicable).

Data Security

We implement:

  • SSL Encryption: For all online transactions.

  • Access Controls: Staff training and limited data access.

  • Regular Audits: To identify and address vulnerabilities.

Your Rights

You may:
✅ Access/Portability: Request a copy of your data.
✅ Correction: Update inaccurate information.
✅ Erasure: Delete non-essential data (subject to legal retention).
✅ Object/Restrict Processing: For marketing or legitimate interests.
✅ Withdraw Consent: For non-essential uses (e.g., newsletters).

Submit requests to: privacy@wepetra.com. We respond within 30 days.

Cookies & Tracking Technologies

  • Essential Cookies: Session management, booking functionality.

  • Analytics: Google Analytics (anonymized data).

  • Marketing: Retargeting ads (opt-out via Ad Settings).

Manage preferences via browser settings or our Cookie Consent Banner.

Policy Updates

  • Material changes will be notified via email or website banners.

  • Continued use constitutes acceptance.

Governing Law

This Policy is governed by Jordanian law, including the Jordanian Personal Data Protection Act (PDPA) where applicable.